Bella Is One of Three Managers at On-Time Electrical, Where

question 19

Multiple Choice

Bella is one of three managers at On-Time Electrical, where she supervises 32 repair technicians. She reports to the owner. On-Time Electrical would be considered a ________ organization.

• A)flat
• B)narrow
• C)centralized
• D)departmentalized
• E)specialized

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Definitions:

Routine Requests

Standardized appeals or inquiries made in a regular business or everyday context.

Criticism

The expression of disapproval or analysis of the merits and faults of a work, action, or idea based on perceived mistakes or flaws.

Noncommittal Subject Line

An email subject line designed to be vague or not reveal the main purpose of the message.

Expectancy Theory

A motivational theory suggesting that people are motivated to act in certain ways because they expect the outcome of their actions to achieve a desired goal.