When Martina, Manager of the Sales Department for ShineCo Cleaning

question 50

Multiple Choice

When Martina, manager of the sales department for ShineCo Cleaning Supplies, realized that her plan to increase her associates' sales levels was not producing the desired results, she instituted a refresher training course that helped the associates achieve better results. Which of the following management functions is illustrated in this scenario?

• A)planning
• B)organizing
• C)leading
• D)controlling
• E)budgeting

---

Definitions:

Eating Disorder

Mental disorders characterized by abnormal or disturbed eating habits, such as anorexia nervosa or bulimia nervosa.

Predictive Validity

The extent to which a score on a scale or test predicts future performance on a related outcome.

Independent Variable

In an experimental setup, the variable that is manipulated or changed to observe its effect on a dependent variable.

Dependent Variable

In an experimental setting, the variable that is being tested and measured, which is expected to change as a result of manipulations to the independent variable.