Felipe Is the Manager of Pawlicious, a Bakery That Specializes

question 115

Multiple Choice

Felipe is the manager of Pawlicious, a bakery that specializes in cookies for cats and dogs. As the manager of the bakery, he has many responsibilities. One day he holds a meeting where he informs the employees that the company must freeze wages for the next year. An agitated employee threatens to "make the company regret this," so Felipe asks the employee to leave immediately and makes sure that security personnel escort the employee off the premises. After the meeting, Felipe goes to meet one of the bakery's distributors to obtain information about possible new markets for the company's products. Then he represents the company at a dinner for the retiring bank officer who handled Pawlicious's account for many years. These are some of the roles that Felipe performs as a manager.Which of the following roles was Felipe performing when he attended the retirement dinner for the bank officer?

• A)liaison
• B)figurehead
• C)spokesperson
• D)entrepreneur
• E)disturbance handler

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Definitions:

Erik Erikson

A developmental psychologist known for his theory on psychosocial development across the lifespan.

Ego

In Freudian theory, the part of the personality that mediates between the demands of the id, superego, and reality, operating on the reality principle.

Life Stories

involve the narrative accounts that people construct and tell about their lives, which reflect their sense of self and identity.

Judging Transcripts

The process of evaluating written records, such as interview transcripts, for specific qualities or information.