After Reading a Harvard/McKinsey Study of Organizational Excellence, CEO Don

question 28

Multiple Choice

After reading a Harvard/McKinsey study of organizational excellence, CEO Don Stillhouse was motivated to lead his company to achieve sustained, superior performance by focusing on the key factors identified by the authors, i.e.,

• A)demonstrating how needs can be met, exploring ways to meet unidentified needs, meeting needs, and developing new ways to meet needs.
• B)strategy, execution, culture, and structure.
• C)inertia, timing, surprise, and peer pressure.
• D)assessing, unfreezing, moving, and refreezing.
• E)thinking, making, and trading.

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Definitions:

Genetic Abnormalities

Variations or mutations in an organism's DNA that can lead to diseases or conditions.

Coded Instructions

Information or commands that have been formatted in a specific way, usually for interpretation by machines or computers.

Adrenocorticotrophic Hormone

A hormone produced by the pituitary gland that stimulates the adrenal glands to release cortisol, involved in stress response and metabolic regulation.

Endocrine System

System of glands that produces many different hormones.