The Nagoya Precision Drill Company Has Just Begun to Initiate

question 109

Multiple Choice

The Nagoya Precision Drill Company has just begun to initiate major changes in its manufacturing processes. There has been some resistance among employees to these changes, but middle management has developed some specific approaches to enlist their cooperation:1. Management will hold a series of small-group discussions in which they will explain why the changes are being made.2. A few leading workers known for their resistance to change have been appointed to serve as employee liaisons on the change leadership team.3. A vacation-time bonus will be awarded to employee groups who meet the organization's timeline for implementing the changes.4. If any employees consistently cause their work groups to fall behind schedule, they will be given the choice of either adapting to the new program or finding some other place to work.By holding a series of small-group discussions in which they will explain why the changes are being made, the leadership at Nagoya Precision Drill is attempting to manage resistance to change through

• A)education and communication.
• B)facilitation and support.
• C)negotiation and rewards.
• D)manipulation and cooptation.
• E)explicit and implicit coercion.

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Definitions:

Technological Determinism

The theory that society's technology drives the development of its social structure and cultural values.

Risk Society

A theoretical concept where society is increasingly preoccupied with the future and also manages risks derived from technological and scientific advancements.

Natural Disasters

Severe and extreme weather events or geological phenomena that cause significant damage, disruption, or loss of life.

Tsunamis

Large ocean waves typically caused by underwater earthquakes, volcanic eruptions, or landslides, which can lead to significant destruction when hitting coastal areas.