Sharelle Tried to Explain the Problem She Was Having, but Her

question 18

Multiple Choice

Sharelle tried to explain the problem she was having, but her manager, Tamlin, kept interrupting her. Finally, in frustration, Sharelle returned to her workstation, even though Tamlin never did grasp the key points that Sharelle was attempting to communicate. This lack of communication is an example of

• A)perceptual bias.
• B)decoding problems.
• C)intrapersonal communication.
• D)groupthink.
• E)stereotyping.

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