Several Members of Hiroko's Team Feel Frustrated

question 30

Multiple Choice

Several members of Hiroko's team feel frustrated. They had forwarded many viable concepts to management for work process improvements. A few of the concepts were implemented, but most were not, and the team was not told why. Most members have quit trying to come up with innovative ideas. The team seems to have failed due to

• A)lack of interpersonal skills training.
• B)too much responsibility.
• C)lack of empowerment.
• D)employee discrimination.
• E)lack of procedural justice.

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Definitions:

Bay of Pigs

The site of a failed invasion of Cuba by Cuban exiles supported by the U.S. in 1961, aiming to overthrow Fidel Castro's government.

Reciprocity Theory

An exchange theory that focuses on conflict, risk, and the expressive value of exchange.

Reciprocal

A mutual exchange whereby both parties involved provide or receive something of similar value.

Negotiated

Reached through discussion and compromise, often referring to agreements or settlements where all parties involved have had the opportunity to contribute to the terms.