Failure to Provide Positive Feedback for a Job Well Done

question 96

Multiple Choice

Failure to provide positive feedback for a job well done, resulting in lower motivation thereafter is an example of a(n)

• A)punishment.
• B)extinction.
• C)positive reinforcement.
• D)negative reinforcement.
• E)disempowerment.

Identify practices for going above and beyond in customer service.

Develop skills to handle and deliver bad news to customers effectively.

Recognize the significance of competition and other external factors in enhancing customer service quality.

Employ strategies to make customers feel valued and important.

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Definitions:

Goals of Therapy

The desired outcomes or objectives that a client and therapist aim to achieve through the therapeutic process, often established through collaborative discussions.

Existential Counselors

Professionals who help individuals confront the inherent challenges and existential questions of human existence.

Session Interventions

Specific strategies or techniques employed by therapists during a therapy session aimed at facilitating client insight, problem-solving, or behavior change.

Internal Buy-in

The process of garnering support and agreement within an organization for a project or initiative, ensuring that stakeholders are committed to its success.