A Diverse Workforce Can Give a Company Competitive Advantage by

question 53

Multiple Choice

A diverse workforce can give a company competitive advantage by

• A)providing insight into the changing customer base.
• B)facilitating new contacts with suppliers.
• C)helping reinforce the company's traditional culture.
• D)reducing the need for communication.
• E)making the organization more mechanistic.

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Definitions:

Foot In The Door

A persuasion technique where a small initial request is made to increase the likelihood of compliance with a larger request later.

Lowballing

A sales technique in which a customer is initially offered a lower price than the actual price intended to be charged, after they have agreed to purchase.

Idiosyncrasy Credit

A theoretical concept that describes the tolerance a group has for the unconventional behavior of its members, based on the individual's status and previous contributions to group cohesion or performance.

Charismatic

Possessing a compelling charm or appeal that inspires devotion or admiration from others.