Which Component of the Internet Mindset Is Focused on Personalizing

question 29

Multiple Choice

Which component of the Internet mindset is focused on personalizing a customer's communications with the company?

• A) eliminate mass market communication
• B) eliminate broadcast customer contact
• C) customer time frame
• D) bottom-up culture

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Definitions:

Executive Control System

A cognitive process responsible for planning, problem-solving, and goal-directed behaviors, often related to the functioning of the prefrontal cortex.

Visuospatial Sketchpad

A component of the working memory model that processes visual and spatial information, allowing for the manipulation of images and spatial data in the mind.

Rehearsal Loop

A cognitive process in which information is repeatedly cycled through short-term memory to aid in its retention.

Flashbulb Memories

Highly detailed, exceptionally vivid memories of a significant event, which often have the quality of being ‘photographed’ in the mind.