Which of the Following Is a Component of the Internet

question 16

Multiple Choice

Which of the following is a component of the Internet mindset?

• A) personal communication
• B) customer service during the customer's time frame
• C) interactive customer contact
• D) All of the above

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Definitions:

Construct Validity

The extent to which a test measures what it claims to be measuring.

Construct Validity

The degree to which a test measures what it claims to be measuring, specifically the ability of a measurement tool to actually measure the theoretical construct it intends to measure.

Criterion-related Validity

The extent to which a test's scores correlate with another measure or outcome that it is theoretically expected to predict.

Content Validity

The degree to which a test or measure reflects the entire range of material it is supposed to be testing.