Which of the Following Is the Person or Group That

question 12

Multiple Choice

Which of the following is the person or group that legitimizes the change caused by an IT project?

• A) the sponsor
• B) the change agent
• C) the target
• D) None of the above

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Definitions:

Cognitive Dissonance Theory

A theory suggesting that people experience discomfort (dissonance) when holding conflicting cognitions and are motivated to reduce this discomfort by altering attitudes, beliefs, or behaviors.

Outgroups

Groups to which a person does not belong or identify, often viewed as different or outside the social norm.

Mortality Salience

The awareness of one's own mortality, which can provoke various psychological responses and influence behaviors and attitudes toward life.

Empathetic

Having the ability to understand and share the feelings of another, showing empathy.