A Line of Business Is an Organization Unit That Conducts

question 34

True/False

A line of business is an organization unit that conducts business activities with common customers, products, and market characteristics.

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Definitions:

Customer Relationship Marketing

A business strategy focused on building long-term relationships with customers to enhance loyalty and retention through personalized interactions and value.

Organizational Development

A strategic and deliberate effort to improve the effectiveness and health of an organization through planned interventions in the organization's processes.

Upholding Warranties

The act of honoring a commitment to repair or replace a product if it fails to meet specified criteria within a certain timeframe.

Customer Complaints

Feedback or grievances expressed by customers regarding dissatisfaction with a product or service.