Examlex
A statement of how the future of the IS organization is going to look is called business alignment.
Fixation
The inability to see a problem from a new perspective, by employing a different mental set.
Heuristics
Mental shortcuts or rules of thumb that allow people to make decisions and solve problems quickly and efficiently, though not always perfectly accurate.
Overconfidence
The phenomenon where an individual's subjective confidence in their judgments is reliably greater than their objective accuracy.
Representativeness Heuristic
A cognitive shortcut that involves judging the probability of an event by how closely it matches one's prototype of that event.
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