Which Big Five Personality Trait Predicts Successful Customer Service

question 42

Multiple Choice

Which Big Five personality trait predicts successful customer service?

• A)extroversion
• B)conscientiousness
• C)agreeableness
• D)openness
• E)neuroticism

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Definitions:

Problem-oriented Recording

A method of documentation focusing on the identification and solving of client problems within professional practices such as social work.

Agency Records

are documents, files, and data held by a governmental or private organization, detailing its activities, transactions, and decisions.

Recording Formats

Various methods or systems used to capture and store audio, video, or data for later retrieval and use.

Digital Record

Electronic documents that capture and store information digitally for easy retrieval and management.