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You have a skeptical friend who claims that people skills don't matter to managerial success. Instead, your friend argues that people skills are merely soft skills that can be easily trained and developed. Defend the field of OB using any of the content from the chapter.
Communication Research
The study of processes, practices, and effects of communication in various contexts, using a variety of methods.
Communication Research
The study of how people convey and receive messages within interpersonal, group, organizational, cultural, and media contexts.
Organizational Culture
The set of shared assumptions, values, and practices that characterize an organization and guide its members' behavior.
Contestable
Subject to disagreement or debate; capable of being disputed.
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