"If You Sign Off on This Transaction, We Will Exceed

question 20

Multiple Choice

"If you sign off on this transaction, we will exceed our goal, and your boss will be really impressed." This statement illustrates which influence tactic?

• A)ingratiation
• B)legitimizing
• C)apprising
• D)pressure
• E)rational persuasion

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Definitions:

Salesperson

An individual who sells products or services to customers, often directly interacting with them to facilitate sales.

Correct Action

The implementation of a decision or strategy that is deemed appropriate or beneficial in a particular situation to achieve a desired outcome.

Boomerang Close

A sales technique where objections from the customer are turned into reasons why they should make the purchase.

Rephrased Objection

A reworded or reinterpreted objection or concern raised typically in a negotiation or discussion.