Sandeep Gill Is the Manager of a Busy Local Branch

question 52

Multiple Choice

Sandeep Gill is the manager of a busy local branch of a provincial credit union, Envirobank.The branch recently had to hire 5 new tellers to meet the rise in demand for branch services.The branch relied mainly on candidate interviews as a selection tool.Although Sandeep thought he had planned the candidate interviewing process well and had designed effective questions for assessing the candidates, the 3 candidates who were rated the highest in the interview did not meet basic performance expectations following their hire.The primary problem with the selection tool chosen and designed by Sandeep is one of

• A)validity.
• B)integrity.
• C)reliability.
• D)impression management.
• E)nothing.There is no problem with this selection tool.

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Definitions:

Durable Goods

Things that last at least a year or two.

Nondurable Goods

Goods that are expected to last or be used for less than one year.

Consumption of Services

The action of using services such as healthcare, education, and utilities, which contributes to an individual's standard of living.

Consumer Spending

The total amount of money spent by households and individuals in an economy on goods and services, excluding savings and investments, directly influencing economic growth.