The Basic Aim of Customer Service Training Is to

question 5

Multiple Choice

The basic aim of customer service training is to

• A)train in teams.
• B)train all employees to have excellent knowledge of the organization.
• C)use CBT training.
• D)use online training.
• E)emphasize that "the customer is always right."

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Definitions:

Peptidoglycan

A polymer consisting of sugars and amino acids that forms a mesh-like layer outside the plasma membrane of most bacteria, providing structural support and shape.

Archaea

A domain of single-celled microorganisms that are similar to bacteria but have unique genetic, biochemical, and physiological characteristics.

Bacteria

Microorganisms that are often single-celled, which can be found in various environments, and can have beneficial or harmful effects on other organisms.

Protobionts

Hypothetical precursors to living cells, consisting of self-organized spheres of organic molecules, instrumental in the origin of life.