Amy Is the New Director of Learning and Development at a Pharmaceutical

question 28

Multiple Choice

Amy is the new director of learning and development at a pharmaceutical company, Medica Inc.She is designing the off-the-job management development program for Medica and will be including the case study method of learning.All of the following elements are present in a case study method of training except

• A)presenting findings and solutions to the group.
• B)summarizing events to stockholders.
• C)analyzing cases in private.
• D)diagnosing problems.
• E)discussion with other trainees.

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Definitions:

Realistic Claims

Assertions about a product or service that are truthful, verifiable, and grounded in factual evidence, avoiding exaggeration.

Routine Decision Making

The process of making habitual or automatic choices with minimal effort or thought, typically for low-cost and frequently purchased items.

Selective Retention

A psychological process wherein individuals remember information that is most relevant or meaningful to them while ignoring or forgetting less significant details.

Purchase Dissonance

The feeling of regret or anxiety after making a significant purchase, wondering if the right decision was made.