Felicia Has Just Received the Rate Increases from the Company's

question 9

Essay

Felicia has just received the rate increases from the company's extended health care benefit suppliers and she is dreading the conversation she is about to have with the chief financial officer.Felicia is the HR generalist in her organization-help her out by giving her four good ideas she can bring forward to help her organization control health care costs.

---

Definitions:

Handling Anger

Methods or strategies used by individuals to manage and express anger in a healthy and constructive manner.

Reacting Assertively

Engaging in clear, honest, and non-aggressive communication of one's rights, feelings, or needs without violating the rights of others.

James Averill

A notable figure known for his contributions to the field of psychology, particularly in understanding emotions and their social roles.

Adaptation-Level Phenomenon

The psychological process by which individuals adjust their expectations based on their past experiences, leading to a normalization of their perceptions.