Identify a True Statement About the Net Promoter Score

question 18

Multiple Choice

Identify a true statement about the Net Promoter Score.

• A)It is a tool used to assess a business model.
• B)It is used to measure the brand image of a product.
• C)It is used to build resources and capabilities to deliver value.
• D)It is a useful tool for assessing customer satisfaction.

---

Definitions:

Genetic Influences

The impact of genes inherited from parents on an individual's traits, behaviors, and susceptibility to certain conditions or diseases.

Hoarding Disorder

A psychological disorder characterized by the persistent difficulty discarding or parting with possessions, regardless of their actual value, due to a perceived need to save them.

DSM-5

The Diagnostic and Statistical Manual of Mental Disorders, Fifth Edition, a manual published by the American Psychiatric Association outlining standardized criteria for the classification of mental disorders.

RDoC

the Research Domain Criteria project, an initiative by the National Institute of Mental Health aiming to classify mental disorders based on dimensions of observable behavior and neurobiological measures.