Which of the Following Statements Is True About Customer Needs

question 2

Multiple Choice

Which of the following statements is true about customer needs?

• A)Companies that meet the need for communication by manufacturing mobile handsets or mobile ham radios are considered part of the same industry.
• B)Understanding them can be very helpful in defining the boundaries of an industry.
• C)They should be addressed only when many customers have similar needs that require attention.
• D)Two firms cannot be considered part of the same industry even if their products do the same job for customers.

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Definitions:

Success

The achievement of an aim or goal, often measured by performance outcomes, personal satisfaction, or recognition.

General Cognitive Ability

General Cognitive Ability refers to a person's overall capacity of mental processes, encompassing reasoning, problem-solving, planning, abstract thinking, complex idea comprehension, learning quickly, and learning from experience.

Later Adulthood

A stage of human development typically referring to individuals aged 65 and over, often characterized by retirement, physical aging, and significant life reflection.

Crystallized Cognitive Ability

Refers to the ability to use learned knowledge and experience.