In the Second Step of the Termination Interview, the Manager

question 44

Multiple Choice

In the second step of the termination interview, the manager should

• A) move slowly but positively through the interview.
• B) get to the point by informing the person of the decision.
• C) get to the point, but reassure the employee this was not the manager's decision.
• D) smile and be friendly, but also be direct.
• E) begin with small talk.

---

Definitions:

Annual Financial Advantage

The benefit gained in financial terms over the course of a year, which may result from increased revenues, decreased costs, or other financial improvements.

Regular Customers

Customers who repeatedly purchase goods or services from a business, showing loyalty and contributing to stable revenue.

Current Profitability

A measure of a company’s current ability to generate profit from its operations over a specific period.

Products Order

An order placed by a customer or company for specific goods or materials.