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Dr.Kim varies the amount of caffeine given to three groups of participants (0,100,and 200 mg) and then observes the anxiety level for each group.The 0-mg condition represents the ____ group.
Operational CRM
A type of Customer Relationship Management focused on streamlining and improving the business operations that involve direct interaction with customers.
Bundling
The practice of selling multiple products or services together as a single combined unit, often at a discounted price.
Upselling
A sales technique where a seller induces the customer to purchase more expensive items, upgrades, or other add-ons in an attempt to make a more profitable sale.
Low-end CRM
Customer Relationship Management systems designed with fewer features and capabilities, targeted towards small businesses or users with basic requirements.
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