A Company's Efforts to Effectively Communicate with Customers Is Very

question 38

Multiple Choice

A company's efforts to effectively communicate with customers is very important.All of the following are major difficulties which can compromise an organization's attempt to communicate with customers except:

• A)the message does not reach the intended recipient.
• B)the message reaches the intended recipient but is misunderstood.
• C)the message reaches the intended recipient and is understood,but the recipient may fail to take action.
• D)the message is distorted by noise.
• E)the message is only in one language.

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Definitions:

Application of Knowledge

The use of acquired information and insights in practical situations to solve problems or create value.

Attitudes

A settled way of thinking or feeling about something, typically reflected in a person's behavior.

Piaget's Learning Theory

A theory of cognitive development that describes the stages children go through as they learn and how children's intellect grows through interaction with their environment.

Reduction of Information

The process of simplifying or consolidating information to make it more understandable and manageable.