_____ Involves Comparing a Firm's Activities Against the Best in the Industry

question 44

Multiple Choice

_____ involves comparing a firm's activities against the best in the industry.

• A) Leapfrogging
• B) Process management
• C) Reengineering
• D) Benchmarking

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Definitions:

Method of Delivery

The way that information, messages, or items are conveyed from one point to another, which can significantly affect the reception and effectiveness of the communication.

Extemporaneous

Refers to a form of speech delivery that is planned and prepared but not written out or memorized in detail.

Impromptu

Something done without being planned, prepared, or rehearsed, often referring to speeches or performances.

Manuscript

A document that contains the original text of an author's work, prepared for publication or presentation.