______ Refers to the Policy Analysis Method That Assesses the Potential

question 52

Multiple Choice

______ refers to the policy analysis method that assesses the potential for harm that might result (to people or to the environment) if potential hazards should occur.

• A) Forecasting
• B) Cost-benefit analysis
• C) Risk assessment
• D) Program evaluation

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Definitions:

Knowledge Gap

The divergence in information that occurs when one party possesses more or superior information compared to another, often leading to unequal opportunities and outcomes.

Delivery Gap

The discrepancy between a company's service quality specification and the actual service delivery, often leading to customer dissatisfaction.

Perishable

Describes goods that have a limited lifespan and can deteriorate quickly if not consumed or used within a certain period, such as food products.

Delivery Gap

The difference between a company's service quality performance compared to customer service expectations.