TABLE 1-1 The Manager of the Customer Service Division of a Major

question 136

Multiple Choice

TABLE 1-1
The manager of the customer service division of a major consumer electronics company is interested in determining whether the customers who have purchased a DVD player made by the company over the past 12 months are satisfied with their products.
-Referring to Table 1-1, the possible responses to the question "How many DVD players made by other manufacturers have you used?" are values from a

• A) discrete random variable.
• B) continuous random variable.
• C) categorical random variable.
• D) parameter.

Recognize the role of insight in the creative process and how it involves convergent thinking.

Learn about different strategies for problem finding in the context of creative processes.

Grasp the importance of preparedness and prior knowledge in enhancing creativity.

Differentiate between intrinsic and extrinsic motivation in the context of creative work.