TABLE 1-1 The Manager of the Customer Service Division of a Major

question 34

Multiple Choice

TABLE 1-1
The manager of the customer service division of a major consumer electronics company is interested in determining whether the customers who have purchased a DVD player made by the company over the past 12 months are satisfied with their products.
-Referring to Table 1-1, the possible responses to the question "How many people are there in your household?" result in

• A) a nominal scale variable.
• B) an ordinal scale variable.
• C) an interval scale variable.
• D) a ratio scale variable.

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Definitions:

Nuclear Power

The use of nuclear reactions that release nuclear energy to generate heat, which most frequently is then used in steam turbines to produce electricity in a nuclear power plant.

Soviet Union

A former socialist state that existed from 1922 to 1991, comprised of Russia and several surrounding countries, known for its role in global politics during the 20th century.

Britain

A country located off the northwestern coast of mainland Europe, comprising England, Scotland, and Wales.

Wladyslaw Gomulka

Wladyslaw Gomulka was a Polish communist politician who served as the de facto leader of post-war Poland, steering the country through a period of political liberalization in the mid-20th century.