TABLE 12-10 One Criterion Used to Evaluate Employees in the Assembly Section

question 47

Multiple Choice

TABLE 12-10
One criterion used to evaluate employees in the assembly section of a large factory is the number of defective pieces per 1,000 parts produced. The quality control department wants to find out whether there is a relationship between years of experience and defect rate. Since the job is repetitious, after the initial training period any improvement due to a learning effect might be offset by a loss of motivation. A defect rate is calculated for each worker in a yearly evaluation. The results for 100 workers are given in the table below.

-Referring to Table 12-10, what is the expected number of employees with less than 1 year of training time and a high defect rate?

• A) 4.17
• B) 4.60
• C) 5.28
• D) 9.17

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Definitions:

Decision-making

The process of identifying and choosing alternatives based on the values and preferences of the decision maker.

Legitimate Power

a form of power that is recognized as lawful and right, often derived from an official position or role within an organization.

David McClelland

An American psychologist known for his work on motivation theory, which includes the needs for achievement, power, and affiliation.

Personal Power

Power used for personal gain.