An Airline Wants to Select a Computer Software Package for Its

question 5

Multiple Choice

An airline wants to select a computer software package for its reservation system. Four software packages (1, 2, 3, and 4) are commercially available. The airline will choose the package that bumps as few passengers, on the average, as possible during a month. An experiment is set up in which each package is used to make reservations for 5 randomly selected weeks. (A total of 20 weeks was included in the experiment.) Which of the following tests will be the most appropriate?

• A) Paired t test
• B) Wilcoxon rank sum test
• C) McNemar test
• D) Tukey-Kramer multiple comparisons procedure for one-way ANOVA

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Definitions:

Participating Style

A leadership approach that involves seeking input and sharing decision-making responsibilities with others, particularly team members.

Situational Leadership Model

A leadership theory proposing that the most effective leadership style varies according to the readiness or development level of the people being led.

High Relationship Behavior

Leadership behavior focused on creating positive relationships, involving support, encouragement, and communication with team members.

Inspirational Motivation

The ability to inspire and motivate others towards achieving shared goals or visions through positive reinforcement, enthusiasm, and emotional appeal.