Given That the Third Unit Took 100 Minutes and the Rate

question 43

Multiple Choice

Given that the third unit took 100 minutes and the rate of learning is 80 percent, how much time will it take to build unit 96?

• A) fewer than or equal to 30 minutes
• B) greater than 30 minutes but fewer than or equal to 35 minutes
• C) greater than 35 minutes but fewer than or equal to 40 minutes
• D) greater than 40 minutes

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Definitions:

Service Quality

The assessment of how well a delivered service matches customer expectations.

Windshield Wiper

A device used on vehicles to remove rain, snow, ice, and debris from the front windshield, thereby improving visibility.

Role Playing

A good technique for practicing the sales presentation prior to meeting with a customer; the salesperson acts out a simulated buying situation while a colleague or manager acts as the buyer.

Qualifying Potential

The process of assessing leads to determine their likelihood to become paying customers based on specific criteria.