Scenario E.1 SimQuick Is Being Used to Simulate the Following Bank Process

question 38

Multiple Choice

Scenario E.1
SimQuick is being used to simulate the following bank process:

Customer arrivals at the Entrance Door of the bank with an average time between arrivals of 2.5 minutes. The Line Buffer holds 6 customers. If a customer arrives and the buffer line is filled, the customer leaves. The Work Station Teller's processing time per customer is normally distributed, with a mean of 3.0 minutes and a standard deviation of 0.5 minutes. The Served Customer Buffer in the flow chart is used to count the number of customers processed during the period simulated. A 2-hour period was simulated.
The SimQuick simulation is run, and the results are as follows:

-Use the information in Scenario E.1. Approximately how many total customers arrived during the 2-hour period simulated?

• A) 42
• B) 38
• C) 44
• D) 48

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Definitions:

Fire Fountains

Explosive volcanic eruptions where lava is ejected into the air in the form of a fountain due to the release of gases.

Pahoehoe Lava

A type of basaltic lava flow with a smooth, unbroken, and often rope-like surface, characteristic of some Hawaiian volcano eruptions.

Aa Lava

A type of lava flow characterized by a rough, jagged surface formed from the cooling and solidification of basaltic lava.

Vesicles

Small cavities in volcanic rocks that are formed by gas bubbles trapped during the solidification of the rock.