SimQuick Is to Be Used to Simulate the Following Bank

question 23

Essay

SimQuick is to be used to simulate the following bank process:

Customers arrive at the Entrance Door of the bank with an average time between arrivals of 2.5 minutes. The Line Buffer holds 6 customers. If a customer arrives and the buffer line is filled, the customer leaves. The Work Station Teller's processing time per customer is normally distributed, with a mean of 3.0 minutes and a standard deviation of 0.5 minutes. The Served Customer Buffer in the flowchart is used to count the number of customers processed during the simulation period. A 2-hour period is to be simulated and the simulation should be repeated 30 times. Determine:
a) The number of customers served during the 2-hour period;
b) The percentage of customers who arrived at the bank and left because the buffer line was full;
c) The utilization of the teller (% of time working) during the 2-hour period;

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Definitions:

Large Datasets

Collections of data that are so large and complex that traditional data processing applications are inadequate.

Big Data

Refers to extremely large data sets that may be analyzed computationally to reveal patterns, trends, and associations, especially relating to human behavior and interactions.

Expertise

A high level of knowledge or skill in a particular area, often gained through experience, education, and practice.

Masses

A large number of people, often referred to in the context of the general population or a significant segment of society.