SimQuick Is to Be Used to Simulate the Following Bank

question 23

Essay

SimQuick is to be used to simulate the following bank process:

Customers arrive at the Entrance Door of the bank with an average time between arrivals of 2.5 minutes. The Line Buffer holds 6 customers. If a customer arrives and the buffer line is filled, the customer leaves. The Work Station Teller's processing time per customer is normally distributed, with a mean of 3.0 minutes and a standard deviation of 0.5 minutes. The Served Customer Buffer in the flowchart is used to count the number of customers processed during the simulation period. A 2-hour period is to be simulated and the simulation should be repeated 30 times. Determine:
a) The number of customers served during the 2-hour period;
b) The percentage of customers who arrived at the bank and left because the buffer line was full;
c) The utilization of the teller (% of time working) during the 2-hour period;

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Definitions:

Nocturnal Penile Tumescence

The occurrence of erections during sleep, commonly referred to as "morning wood."

Vaginismus

A condition involving involuntary spasms of the vaginal muscles that can cause discomfort, pain, and interference with sexual intercourse, pelvic exams, and the insertion of tampons.

Exhibitionism

The act of exposing one's genitals to an unsuspecting person for sexual pleasure or as a means of obtaining sexual excitement.

Orgasmic Disorders

Sexual dysfunctions characterized by difficulty experiencing orgasm following a normal sexual arousal phase.