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List and Define the Five Steps of the Listening Process

question 35

Essay

List and define the five steps of the listening process.


Definitions:

Retain Customer

Strategies and activities aimed at keeping a company's existing customers engaged and satisfied with its products or services, thereby increasing loyalty and reducing churn.

Business Plan

A description of the direction for a new business and the financing needed to operate it.

Comprehensive

Inclusive, covering a wide scope or containing a great deal of information.

Easy to Read

Text or material that is straightforward and simple to understand, typically due to clear presentation and accessible language.

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