Which Statement About Queue Structure Is Best

question 35

Multiple Choice

Which statement about queue structure is best?

• A) Customers are more likely to feel a sense of fairness when waiting in the multiple line system than in a single line system.
• B) When similarly skilled, multiple servers are available, a single line is best.
• C) Customers that are in the same line must be colocated.
• D) Machines needing repair are left in place and repair techs come to them; thus, the repair techs are technically the customers since they must travel to the machine.

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Definitions:

Age

A measure of time that specifies how long a person or entity has existed from its beginning to any given point.

Attractiveness Levels

The perceived physical appeal of an individual, which can influence social interaction and mate selection.

Average Looking

Describes an appearance considered to be in the middle of the spectrum regarding societal beauty standards; not particularly outstanding in attractiveness.

Fundamental Attribution Error

The tendency to overestimate the effect of personality or disposition and underestimate the influence of situational factors when explaining the behaviors of others.