Scenario B.1 a Single Volunteer Octogenarian Usher Can Scan Tickets with a with a Handheld

question 81

Multiple Choice

Scenario B.1
A single volunteer octogenarian usher can scan tickets with a handheld device and direct theater patrons to their seats at a rate of 30 per hour with an accuracy rate approaching 23%. On average, about twenty-five customers arrive every hour for assistance and always wait, regardless of how long the line gets. Arrivals are governed by the Poisson distribution and service is governed by the exponential distribution.
-How many theater patrons from Scenario B.1 are either waiting in line to be seated or being seated by the volunteer octogenarian usher?

• A) four
• B) five
• C) six
• D) seven

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Definitions:

Inflexible Working Hours

A rigid schedule that does not allow variation in work time.

Extrinsic Factors

External influences or circumstances that can affect an individual's motivation, behavior, and conditions without being inherent to the task or subject itself.

Expectancy Theory

Developed by Victor Vroom to explain human behavior in terms of people’s goals, choices, and the expectation that goals will be reached.

Organizational Climate

The overarching environment and culture within a company, shaped by shared perceptions and attitudes of its employees.