Scenario B.4 Customers Arrive at an Airline Ticket Counter at the Rate

question 65

Multiple Choice

Scenario B.4
Customers arrive at an airline ticket counter at the rate of 50 customers per hour, according to a Poisson distribution. There are three ticket agents. Customers select the first available agent from one line. Each agent can process 20 customers per hour with exponential service times.
-Use the information in Scenario B.4. What is the average number of customers waiting in line for service?

• A) fewer than or equal to 4.0
• B) greater than 4.0 but fewer than or equal to 4.5
• C) greater than 4.5 but fewer than or equal to 5.0
• D) greater than 5.0

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Definitions:

Value Basis

The method or approach used to determine the value of an asset, liability, or transaction.

Joint Costs

Costs incurred during the production of multiple products up until the point where these products become separately identifiable, making allocation necessary for cost accounting purposes.

Market Value

The current price at which an asset or service can be bought or sold in a marketplace.

Preon

Fundamental particles proposed as building blocks of quarks and leptons, not yet observed experimentally.