Instead of Having One Worker Perform All Eight Steps to Process

question 84

Multiple Choice

Instead of having one worker perform all eight steps to process a customer, an operations manager assigns each step to a different worker. In doing so, the operations manager has increased the:

• A) number of phases.
• B) number of channels.
• C) arrival rate.
• D) interarrival rate.

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Definitions:

Slashed Bar

A graphical symbol, often used to indicate prohibition or that something is not allowed.

Time

The unending advancement of events and existence throughout past, present, and future seen as a collective entity.

Format Cells

The process of customizing the appearance of cells in a spreadsheet, including attributes like color, size, font, and number format.

Orientation

The direction or adjustment of page layout and content, often described as portrait (vertical) or landscape (horizontal).