Service Processes Usually Have

question 17

Multiple Choice

Service processes usually have:

• A) physical, durable output.
• B) low levels of customer contact.
• C) output that can be inventoried.
• D) shorter response times.

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Definitions:

Language Differences

Variations in the spoken or written form of communication between individuals or groups, often leading to misunderstandings or communication barriers.

Global Teams

Groups of workers from various geographic locations and often different cultures who collaborate on projects or tasks, facilitated by technology.

Goods And Services

Represents the output of economic activities that can be offered in the market to satisfy a want or need, including tangible products (goods) and intangible offerings (services).

Minimum Level Of Customization

The least amount of modification or adaptation allowed or required to meet specific needs or preferences, typically in a product or service.