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Describe and highlight differences among the three process structures in services.
Good Listener
Someone who pays careful attention to what is being said, showing empathy and understanding without interrupting.
Self-Criticism
The act of evaluating one's own behaviors and performance critically, often focusing on perceived flaws or mistakes.
Peak Performer
An individual who consistently reaches or exceeds performance objectives, often by maximizing their potential and demonstrating high levels of productivity and effectiveness.
Learning Style
The preferred or most effective method an individual uses to gain knowledge or skills, such as visual, auditory, reading/writing, or kinesthetic.
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