A discount store is experiencing an unacceptable number of dissatisfied customers leaving from the checkout process. Information from customer complaints about the checkout process was collected and is found in the following table. Construct a Pareto chart to identify the significant problems.
Definitions:
Product Development
The process of creating, designing, and bringing a new product to the market.
Prototype
A mock-up of a good, often created individually with the materials the firm expects to use in the final product.
Mock-Up
A full-size model of a design or device, used for product presentations or to evaluate a concept.
Final Product
The completed version of a product after all stages of production and preparation, ready for sale or distribution.
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