Which of These Benchmarking Metrics Is Not Suitable for a Support

question 147

Multiple Choice

Which of these benchmarking metrics is not suitable for a support process?

• A) average employee turnover rate
• B) total cost of payroll processes per $1,000 revenue
• C) the impression that applicants have as they submit applications
• D) number of accepted jobs as a percent of job offers

---

Definitions:

Internet Environment

The context or setting provided by the internet, including all its resources, interactions, and norms.

Playful Celebrity World

This term may characterize the lighter, more entertaining aspect of celebrity culture, where celebrities engage in playful, humorous, or unexpected activities that captivate the public's interest.

Gossip

Informal, often unverified conversation or reports about other people, typically involving details that are not confirmed as being true.

Detective Work

The occupation or activity of investigating crimes by gathering evidence, questioning witnesses, and solving mysteries.