A Work Sampling Method Is Used to Determine the Proportion

question 38

Multiple Choice

A work sampling method is used to determine the proportion of the time a worker is idle. The following information was gathered on a random basis.
What is the proportion of idle time observed for this worker?

• A) less than or equal to 5%
• B) greater than 5% but less than or equal to 10%
• C) greater than 10% but less than or equal to 20%
• D) greater than 20%

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Definitions:

Hindsight Bias

The tendency to overestimate one’s ability to have predicted an event after the outcome is known; the “I knew it all along” phenomenon.

Heuristic

A rule of thumb that suggests a course of action or guides problem solving but does not guarantee an optimal solution.

Cognitive Schema

A mental framework that helps organize and interpret information, based on past experiences and knowledge.

Cognitive Heuristic

Simple, efficient rules which people often use to form judgments and make decisions; they are mental shortcuts that reduce the cognitive load of making a decision.