A discount store is experiencing an unacceptable number of dissatisfied customers leaving from the checkout process. Information from customer complaints about the checkout process was collected and is found in the following table. Construct a Pareto chart to identify the significant problems.
Definitions:
Retained Earnings
The portion of net income that is retained by the corporation rather than distributed to its shareholders as dividends.
Organizational Expenses
Costs incurred during the formation of a company, such as legal fees, registration fees, and promotional expenses.
Intangible Assets
Non-physical assets possessed by a company, such as patents, trademarks, and goodwill, that have value and can produce future economic benefits.
Balance Sheet
A report that outlines the total assets, obligations, and equity of shareholders of a company at a given time.
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