One of the Main Challenges in Developing the Proper Culture

question 30

Multiple Choice

One of the main challenges in developing the proper culture for TQM is to:

• A) define customer for each employee.
• B) suspend reward systems based on quantity.
• C) institute an equitable employee recognition program.
• D) get buy-in from the customer.

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Definitions:

Poison Arrow Frogs

A group of brightly colored frogs that are known for their powerful toxins, which indigenous people have used on the tips of arrows or darts for hunting.

Fruit-Eating Bats

Bats that primarily consume fruits or nectar from flowers, playing critical roles in ecosystem dynamics such as pollination and seed dispersal.

Ecotone

The transition zone where two communities meet and intergrade.

Transitional Zone

An area or region where two different habitats or ecological communities meet and integrate, often hosting a high diversity of species.