The Baldrige Performance Excellence Program

question 178

Multiple Choice

The Baldrige Performance Excellence Program:

• A) involves a rigorous review process that often helps the companies define what quality means to them, regardless of the outcome.
• B) focuses on large manufacturing companies because of the impact they have on the economy.
• C) is a set of standards governing the requirements for documentation of a quality program.
• D) was devised by the International Organization for Standardization for companies doing business in Europe.

Interpret the role of a case manager in coordinating care for individuals with severe mental health disorders.

Understand the concept of milieu therapy and its application in treating schizophrenia.

Gain insight on the significance of comprehensive community programs in enhancing the quality of life for those with schizophrenia.

Recognize the historical context and evolution of treatments for mental disorders.

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Definitions:

Construal Level Theory

The theory that people focus more on concrete details when thinking about the near future and focus more on abstract meaning when thinking about the distant future.

Distant Future

A point in time that is far ahead from the present moment, often encompassing years or generations ahead.

Near Future

A time period that is shortly ahead, encompassing events that are expected to happen soon but have not yet occurred.

Ironic Processing

The idea that the more we try not to think about something, the more those thoughts enter our mind and distract us from other things.