A Cost That Is Incurred If Some Aspect of a Service

question 6

Multiple Choice

A cost that is incurred if some aspect of a service must be performed again is called a(n) :

• A) yield loss.
• B) prevention cost.
• C) appraisal cost.
• D) rework cost.

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Definitions:

Innovation

The process of translating an idea or invention into a good or service that creates value or for which customers will pay.

Positive Change

Modifications or adjustments leading to improvement and adding value to a situation or process.

Complexity

The state or quality of being intricate or complicated, often referring to systems, organizations, or problems with multiple interrelated parts.

Uncertainty

A condition of limited knowledge where it is impossible to exactly describe an existing state or future outcome.