Which One of the Following Statements Is a Key Feature

question 143

Multiple Choice

Which one of the following statements is a key feature of both TQM and Six Sigma?

• A) Quality is primarily the responsibility of all employees in the organization.
• B) Quality is primarily the responsibility of the quality control department.
• C) Quality is primarily the responsibility of the production department.
• D) Quality is primarily the responsibility of top management.

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Definitions:

Structural Characteristic

A fundamental aspect or feature that defines the organization, composition, or construction of something.

Decisions

Choices made from among alternative courses of action that may affect an organization or individual's course.

Formal

Following or being in accord with established procedure, principle, or protocol, often in organizational or official settings.

Large Organizations

Companies or institutions with a large number of employees, complex structures, and extensive operational scopes.