Which One of the Following Statements Is a Key Feature

question 143

Multiple Choice

Which one of the following statements is a key feature of both TQM and Six Sigma?

• A) Quality is primarily the responsibility of all employees in the organization.
• B) Quality is primarily the responsibility of the quality control department.
• C) Quality is primarily the responsibility of the production department.
• D) Quality is primarily the responsibility of top management.

---

Definitions:

Personality Change

The alteration or development in one's pattern of feelings, thoughts, and behaviors over time.

Adulthood

The period in human life after adolescence, characterized by full physical growth, maturity, and the assumption of responsibilities and roles of an adult.

Social Investment Theory

Suggests that individuals mature and their personalities solidify as they invest in socially defined roles such as career, relationships, and parenting.

Quantum Change

Sudden, profound, and lasting transformations in a person's perspective or personality, often as a result of an intense experience.